We put ourselves in your users’ position and come up with new insights for developing websites and applications that are designed around the needs of your users. This allows us to build the foundations for products that are appealing and useful, ensuring long-term customer relationships.
Our services are designed to support you in every phase of product development. From the initial idea, to the design and its technical implementation, we offer the right solutions, tailored to your specific requirements.
The use of empirical methods enable us to analyze the strengths and weaknesses of your interactive products. In this way, we help you avoid costly mistakes and to optimize the user experience of your existing products.
Our scientific expertise is particularly strong in the evaluation of search engines, information retrieval systems and library online services.
For detailed information about our work in the library sector see "Usability of library online services". In this context especially our criteria catalogue "BibEval" has to be mentioned, which was developed specifically for the evaluation of library websites.